Our Blog

Insights. Education. News.

Our Blog

Insights. Education. News.

In our library of articles, our team of experts answer questions and provide insights about everything related to RCM in optometry.

Demystifying the Most Misused Modifier

How to use Modifier 59 properly. By Melissa Jacobson, Operations Manager, RevCycle Partners Misuse of modifiers remains a consistent problem amongst optometric practices. They can ...
Read More »

5 Pressing Questions about Misused Modifiers

Insurance billers asked. And we answered. Melissa Jacobson, Operations Manager, RevCycle Partners When a medical claim is denied, it’s often because of a missing modifier ...
Read More »

7 Questions to Ask before You Hire a Freelance Insurance Biller

Beware of the security concerns before you outsource your billing and hire a freelance insurance biller. The Covid 19 crisis reshaped work in America. According ...
Read More »

Credentialing through a Practice Transition

A Q&A with the RevCycle Partners Credentialing Team Credentialing your optometry practice through a practice transition can feel like jumping through endless hoops. You hop ...
Read More »
Revalidate your Medicare enrollment.

Time to Revalidate Your Medicare Enrollment!

It’s time to revalidate your Medicare enrollment By Dave Kegel, Manager of Credentialing Two years ago, during the COVID-19 Public Health Emergency (PHE), Centers for ...
Read More »
Insurance payer denials.

What to Do When You Face Insurance Payer Denials

When insurance payer denials continue to wreak havoc By Amanda Kissinger, RevCycle Partners Billing Service Group Manager The best insurance billers are tenacious. They have ...
Read More »
Reasons Optometry Practices Outsource

3 Reasons Optometry Practices Outsource

Reasons Optometry Practices Outsource By Melissa Jacobson, Operations Manager While there are many reasons optometry practices outsource, it’s never an easy subject to discuss with ...
Read More »
Commonly misused coding modifiers.

Commonly Misused Coding Modifiers

MODIFIERS ARE COMPLICATED By Melissa Jacobson, Operations Manager Using the incorrect procedure modifiers—or missing them altogether—can lead to denials. Denials, of course, mean delays in ...
Read More »
Create a better patient experience.

How Eligibility and Benefits Verification Create A Better Patient Experience

“BUT PATIENTS WILL BE ANNOYED! THEY DON’T WANT TO BE BOTHERED.” By Christine Schneider, VP of Operations That’s what many patient care coordinators may think ...
Read More »
Outsource your insurance billing.

Alleviate Your Transition Period: Outsource Your Insurance Billing

IS YOUR OPTOMETRY PRACTICE IN TRANSITION? By Amanda Kissinger, Billing Services Group Manager Maybe you’re growing and buying up a practice or two. Or maybe ...
Read More »
Medicare denials for glasses.

Medicare Denials for Glasses after Cataract Surgery

MEDICARE DENIALS By Amanda Kissinger, Billing Services Group Manager Medicare denials are perplexing. And frustrating. One small detail missed—and a service won’t be covered. Particularly ...
Read More »
Improve your Accounts Receivables.

Improve Your AR with Electronic Payments

MAIL DELIVERY IS SLUGGISH Blame it on the Covid pandemic or the politicization of the system, but the United States Postal Service’s delivery rate bottomed ...
Read More »
Credentialing a new doctor.

The Hidden Complexities of Credentialing a New Doctor

credentialing a new doctor By Christine Schneider, VP of Operations Credentialing Seems Simple But even practices that pride themselves in being on top of credentialing ...
Read More »
2021 ABN Update

Details on the 2021 ABN Update

ABN Update By Melissa Jacobson, Director of Insurance Billing In January 2021, the Centers for Medicare and Medicaid Services (CMS) revised the Advanced Beneficiary Notice ...
Read More »
Optometry coding changes.

New Evaluation and Optometry Coding Changes for 2021

Optometry coding changes By Casey Squicquero, Billing Support Group Manager, RevCycle Partners The new year always brings new coding guidelines. Here are a few coding ...
Read More »
Insurance billing questions.

6 Vexing Insurance Billing Questions for Eyecare Practices

common insurance billing questions that stump the best of us By Christine Schneider, VP of Operations If you’re an insurance biller for an optometry practice, ...
Read More »
Embracing outsourcing as a strategy.

Embracing Outsourcing as a Strategy

IS IT TIME TO RETHINK YOUR STRATEGY When it comes to outsourcing your optometry office’s functions, it’s natural to look only at the direct ...
Read More »
Aging claims process.

Advances in Improving Aging Claims Process

HOW REVCYCLE PARTNERS IS CHANGING AND IMPROVING THEIR AGING CLAIMS PROCESS. By Melissa Jacobson, Operations Manager of RevCycle Partners Transparency translates to accountability. And accountability ...
Read More »
Account for a Medicare pre-payment.

How to Account for a Medicare Pre-Payment

DO YOU HAVE QUESTIONS ABOUT HOW TO ACCOUNT FOR A MEDICARE PRE-PAYMENT? By Christine Schneider, Vice President Do you have questions about how to account ...
Read More »
Medicare reimbursements for telemedicine visits.

Update on Medicare Reimbursements for Telemedicine Visits

WHAT YOU NEED TO KNOW ABOUT THE RECENT CHANGES. By Christine Schneider, Vice President In these unprecedented and difficult times, we want to help you ...
Read More »
Co-managing cataract care.

Avoid Billing Detours for Co-Managing Cataract Care

THREE THINGS TO KEEP IN MIND TO EASE CO-MANAGING CATARACT CARE. By Melissa Jacobson, Operations Manager Co-managing cataract care with ophthalmologists is one way you ...
Read More »
Struggles with eligibility and benefits verification.

2 ODs Share Their Struggles with Eligibility and Benefits Verification

WHY YOU NEED A SYSTEM TO IMPROVE AR AND PATIENT CARE. Gather a group of optometrists to talk about the challenges of operating an eyecare ...
Read More »
Growing pains of a growing practice.

Growing Pains of a Growing Practice: The Benefits of Outsourcing Your Credentialing

A CASE STUDY ABOUT THE BENEFITS OF OUTSOURCING YOUR CREDENTIALING. By Jon Kettner The Growing Pains of a Growing Practice: A large optometry practice—with multiple ...
Read More »
Changes to Medicare.

Changes to Medicare in 2020

WHAT YOU NEED TO KNOW ABOUT MEMBER IDS, DEDUCTIBLES, AND MEDIGAP PLANS. By Christine Schneider Billing Medicare can be dizzying work because of the multiple ...
Read More »
Changes to credentialing.

Important Changes to Credentialing for 2020

MAKE NOTE OF THESE IMPORTANT CHANGES TO CREDENTIALING FOR 2020. By Jon Kettner For many optometry practices, the new year is a time when practices ...
Read More »
Coordinating benefits for your eye care practice.

Coordinating Benefits for Your Eyecare Practice – 3 Easy Steps

A START-TO-FINISH PROCESS. By Christine Schneider, VP of RevCycle Partners Coordinating benefits for your eyecare practice is complicated. Optometrists have to deal with coordinating medical ...
Read More »
Billing Medicare and Medicaid.

Billing Medicare and Medicaid

A START-TO-FINISH PROCESS. By Christine Schneider, VP of RevCycle Partners Billing Medicare and Medicaid can be a messy process. If not handled correctly, it can ...
Read More »
Improve the cash flow.

Outsourcing to Improve the Cash Flow of Your Practice

QUESTIONS TO ASK TO DETERMINE IF IT WILL BENEFIT YOUR EYECARE PRACTICE. In “The Review of Optometric Business,” Peter J. Cass, OD claims that you ...
Read More »
More efficient eye care practice.

Want a More Efficient Eyecare Practice?

TIPS TO CUT TIME SPENT ON ADMINISTRATIVE WORK AND INSURANCE OBSTACLES. Staying on top of administrative tasks and insurance billing is key to making a ...
Read More »
Be present with your patients.

Do You Have Time to Be Present with Your Patients?

AN ESSAYIST DISCUSSES THE CHALLENGE OF MAKING MORE TIME FOR FACE-TO-FACE INTERACTION IN A TECH ERA. Staying on top of your optometry practice’s details–whether filling ...
Read More »

Ready to Deepen Your Bench?

Take our assessment to determine if outsourcing your revenue cycle management —all of it or just a piece of it— is right for your optometry practice.