Vision Claims Keying
Vision Claims Keying
It’s the definition of tedious. Keying vision claims.
First, you input patient data into your PMS or EHR system. Then, the same information must be re-entered into payer portals. It’s mind-numbing repetition.
RevCycle Partners offers a solution to relieve the tedium with our Vision Claims Keying technology.
Our service frees up your team by providing affordable, timely, and accurate claims keying assistance while safeguarding your patient data. Our team will key claims for:
- Routine exams
- Contact lens exams
- Contact lenses, including medically reported exams and medically necessary contact lenses.*
Vision Claims Keying provides support for:
- VSP
- EyeMed
- Davis Vision
- Superior Vision
* Optometry practices will be responsible for all glasses claims filing.
Integrity and Security
RevCycle Partners has designed and built an enterprise insurance billing technology used by hundreds of eyecare practices. The technology integrates with all of today’s major eyecare PMS/EHR platforms.
We understand that safeguarding your patients' data is paramount. That's why Vision Claims Keying ensures the security and integrity of your patient information through the following measures:
• A RevCycle Partners billing expert oversees the entire process.
• Our enterprise technology securely transmits data to the individual handling the claim keying process.
• Patient data is strictly protected, and our process adheres to 100% HIPAA compliance.
Relieve the tedium with Vision Claims Keying
For just $2.50 per claim, now is the time to free up your team with our Vision Claims Keying. It's timely, accurate, and secure.Learn More about Our Vision Claims Keying Service
Vision Claims Keying
The Hidden Costs of an In-House Biller
Does Your AR Need Some Attention?
Your Bench Just Got Deeper
Stop Chasing. Start Collecting.
Avoid Common Credentialing Mistakes
Answering Your Questions about Insurance Billing
How to Navigate Payer Portals
How to Credential a New Provider
How to Simplify Billing for Medicare
Commonly Confused Modifiers
How to Use Modifiers for Insurance Billing
How to Handle Insurance Payer Denials
How to Simplify Billing for Medicare and Medicaid
The Problems with Keying Vision Claims In-House
Should You Outsource Your Eyecare Insurance Billing?
How Outsourcing Became an Essential Component of a Growing Practice
No-Nonsense HIPAA Compliance
Everything You Need to Know about WeCredential Maintenance Service
A Realistic Timeline for Credentialing Your Optometry Grad
Tune Up Your Eyecare Practice’s RCM Processes
Signs Your Biller Might Not be on Top of AR
Ensuring HIPAA Compliance Beyond Your Practice
Does RevCycle Partners review claims prior to submission?
RevCycle will scrub claims prior to submission. Some examples of things your biller will look at: adding necessary modifiers, diagnosis for medical necessity based on service code and payer, and cataract co-manage claims for surgeon information and billing details.
How does RevCycle Partners handle transfers?
RevCycle will transfer necessary patient responsibility based on insurance processing: deductibles, co-insurance and copays. RevCycle will provide as much detail as possible using transfer reasons to describe why a transfer was done and why a patient may owe you money.
What if a claim is denied?
If a claim is denied, RevCycle Partners will investigate the denial and take the appropriate action. We will:• Fix the claim and resubmit. RevCycle Partners will file any appeals as needed, as long as we have the documentation to back it up.• Relay the denial back to the office for review/correction. RevCycle Partners will refile the corrected claim.• Drop the denial amount to the patient with a detailed transfer reason.
How many times and for how long will RevCycle Partners attempt to get a claim paid?
RevCycle Partners will exhaust all avenues available to get a claim paid, including filing appeals, chasing denials, and refiling claims.
Will I be required to sign a long-term contract?
With RevCycle Partners there is no long-term commitment. Our service is a month-to-month. You may cancel at any time. We ask for a 60-day termination notice so we can properly wind down the account and reallocate our resources.
Sometimes my staff forgets to add a procedure performed such as a visual field, is this something RevCycle Partners checks for?
No. That is the responsibility of the doctor or office to make sure all services that are performed are coded and applied to an invoice. RevCycle Partners asks that the office verify this as well as make sure that there is a diagnosis on the claim prior to authorizing it. RevCycle Partners will submit corrected claims if something was missed.
Does RevCycle Partners handle patient questions?
There is a relationship between the office and a patient that RevCycle Partners is not familiar with. Our team doesn’t want to risk causing any issues for the office or the patient. If the office has a question about a patient balance, they can send their biller a message and/or call. We are happy to provide further details to help explain why the balance is owed.
I still receive EOBs in the mail. How does RevCycle Partners post those?
For items received in office, we ask that those be scanned to a designated area within your system for review by your biller. This can include EOBs, checks, and requests for records.
Does RevCycle Partners send out patient statements?
Sending patient statements is not included with RevCycle Partners’ billing service. That responsibility remains in-office.
Does RevCycle Partners upload EOBs into my EMR software?
RevCycle Partners does not upload EOBs into the EMR software. EOBs are accessible through the website when needed (or by calling the insurance to resend).
Are there any set-up or cancellation fees for the billing service?
There are not any set-up or cancellation fees for RevCycle Partners’ billing services.
Does RevCycle Partners monitor to see if we are getting paid according to our contracts for maximum reimbursement?
RevCycle Partners does not ensure that max reimbursement was received. Max reimbursement/fee schedules are specific to each practice and their contract with the payer. RevCycle Partners does not have access to the fee schedules. We follow the EOB, and we will pull up previous processing to review the codes/payments if needed.
Do I need a clearinghouse to utilize your billing service? Does RevCycle Partners provide the clearinghouse?
A clearinghouse is required in order for us to provide our Medical Claims Management service to any practice. We are not a clearinghouse, nor do we supply the clearinghouse. Practices will need to be set up with a clearinghouse. That way, if the practice makes any changes to their billing services, nothing changes with their billing/workflow.
How does RevCycle Partners access our EOBs?
During onboarding, RevCycle Partners will request login access to the clearinghouse and any external payer portal websites so that we can retrieve electronic remits accordingly.
How often does RevCycle Partners file claims, post payments, work denials, etc?
Our standard process is to access and work our accounts once daily, Monday-Friday. We will take care of any filing, payment posting, and denial follow-up on a daily basis.