In her role as Operations Manager, Melissa works with RevCycle Partners’ team of managers and billers to ensure a consistently superior billing service. Melissa also takes seriously her role mentoring insurance billers, developing staff, and managing resources.
Melissa fell in love with optometric patient care when she stumbled into a technician role at a local practice. Serving 12 years at a ten-location practice with a mixture of LensCrafters subleases and Pearle Vision franchises, Melissa worked her way up from technician to the Chief Operating Officer. Her role as COO of a ten-location practice gives her unique insights into the challenges our customers have in running their practices. Melissa joined the RevCycle Partners team in 2019.